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Privacy Policy

This privacy policy tells you what personal information we collect through this website and how we use it. Please read this privacy policy before submitting any personal information. By using the site, you are accepting the practices described in the privacy policy below.

Collected Information

Newsletter Subscription

The information that we collect from our Newsletter Subscribers is required in compliance with our Server Host according to their anti-spam policy. This information includes the date and time that the subscription was confirmed, as well as the IP address of the subscriber at the time of the subscription, the subscriber’s name (if provided), & the subscriber’s email. This type of information is considered ‘active information’ because the subscriber (you) actively submits that information.

Mailing list subscribers must specifically opt-into our Newsletter and then confirm the Subscription. Confirmation is handled using a single confirmation message sent to the subscriber’s (your) email address.  As a Subscriber, you will always have the option to unsubscribe at any time.

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Shopping (not currently enabled)

Shopping through our website is safe and secure because we do not collect, process, or store your credit card payment information in our systems online.

To complete your Check-Out when shopping you have the choice of using either Google Checkout or Paypal (who each have their own respective Privacy Policies). Transactions are handled by these popular & trustworthy companies which then send to us your shipping & order information so that we may send to you (or hold at the Nursery for pick-up) the items you have purchased. This type of information is also considered ‘active information’ because you as the customer actively submits that information.[/expires]

Other Information Collected

We collect general statistics about how our website is used. This includes information like which pages are the most popular, how many people have viewed our website, search statistics, browsers commonly used, where visitors came from, and other basic general information. This is done through the use of publicly available information provided by the visitor’s computer and a computer-cookie that lets us know if a visitor is unique or returning. This is considered ‘passive information’ because it is information that is collected without the need for the visitor/customer (you) to manually provide it.

Use of Customer Information

We do not, and have never, sold, traded or distributed (except where required to by law by law enforcement agencies) the personal information of our customers or newsletter subscribers to any parties outside of Greenhurst Nursery.

We use customer information for the purposes of creating and maintaining individual customer accounts, contacting customers in case of a problem with their account, emailing Newsletters to Subscribers, and to provide technical support if needed. The information we collect when customers complete a transaction is used to arrange for the shipping of items purchased, to personalize gifts, and to help our employees find items that have been marked for in-store pick-up at the Nursery.

We use other general information collected through this website to enhance our website by making it more informative, helpful, and customer-friendly. We do not use this information to identify individuals.

Online Privacy Policy Only

This online Privacy Policy only applies to information collected through this website  and does not apply to information collected offline or in store.

We reserve the right to make changes to this policy. Any changes to this policy will be posted on this page.

Last Update: March 2011